Maybank reminds customers to remain vigilant when online

KUALA LUMPUR: Malayan Banking Bhd (Maybank) has reaffirmed that the safety and security of its customers’ funds and online banking transactions are prioritised at all times.

“Maybank’s online banking platforms and apps are secure, safe and employ strong security controls to combat cyber threat,” the bank said in a statement.

“However, customers are reminded to do their part in continuously protecting themselves by ensuring their online banking details are kept safe and never shared with a third party, either knowingly or unknowingly through malware or any phishing attempts,” Maybank said.

Maybank also shares informative content on its Maybank2u website and social media, in an effort to remind and create awareness among customers on the dangers of malware scams.

Customers should regularly pay attention to these reminders so that they will be made aware of the latest scam methods to protect themselves, it said.

The bank also reminded customers to continue to remain vigilant about other scam tactics such as phishing scams via SMS/emails, telephone calls alleging customers have committed some kind of offence, payment for parcels and so on, all of which aim to obtain customers’ banking details or induce them to transfer their funds to the fraudsters.

Contact Maybank’s fraud hotline at [phone] immediately if you suspect your banking details have been compromised.