HSBC raises the digital game

HSBC's Nuno Matos: “HSBC Malaysia expects more than 90% of our retail transactions to be done through digital channels by the end of 2022, he said, adding that this would also accelerate its wealth management business going forward.”

PETALING JAYA: HSBC Group, which sees Malaysia as an important market for its wealth management business in Asia, is upping its digital initiatives to spur its wealth management business in the country.

Spelling out the initiatives for the country’s wealth management business, the group’s chief executive for wealth and personal banking Nuno Matos told StarBiz that: “We are digitising at scale to put a ‘bank in our customers’ pockets’ and view digitisation as an important growth lever for our wealth business in Malaysia.