Borrowers could also call up their banks and guidance will be provided by the customer service officer. If they are unable to use these digital channels, they may also visit their bank branches to submit their request for the moratorium.
KUALA LUMPUR: The six-month moratorium for all individuals, micro-enterprises and affected small and medium-enterprises (SMEs) begins today, according to Bank Negara.
Opting in for the moratorium or any other repayment packages will be easy with no need for borrowers to provide supporting documentation. Approval will be given automatically, it added.
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