PETALING JAYA: RHB Banking Group, which saw an 18% drop in its net profit for the financial year (FY) ended 2020, is beefing up its digital capabilities to remain resilient in the face of the Covid-19 pandemic and external headwinds.
“Our digital strategy is geared towards addressing the customer journey, delivering a great experience, and moving our digital channels from a transactional focus to engagement as well as acquisition.
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