A brainstorming session at the ‘Revivolution Room’ of the Clarivate GBC in Penang.
CLARIVATE Plc, a global leader in providing trusted information and insights to accelerate the pace of innovation, has opened the doors to its new global business centre (GBC) in Penang.
The GBC serves as a central hub, providing sales and customer support to global customers. It is one of three Clarivate GBCs that deliver world-class services, with the other two based in Chandler, Arizona and the Serbian capital Belgrade.
“Here at Clarivate, we believe human ingenuity can change the world and improve our future, ” said Shankar Nagalingam, vice president for the Clarivate GBC in Penang.
“Our vision is to improve the way the world creates, protects and commercialises innovation and we offer solutions that drive the entire life cycle of innovation for scientific and academic research, pharmaceutical, biotech and healthcare intelligence and intellectual property services.”
‘Our vision is to build a digitalised community and globalise operations with our key focus on customer delight, ’ says Shankar.
According to Shankar, Clarivate hired 130 colleagues to support the local operations. The GBC has extended multi-lingual capabilities, supporting customers in English, Chinese, Japanese and Korean, and have plans to expand its competencies for Arabic, Hindi, French and German clients.
“We are now launching our Clarivate Graduate Acceleration Programme (CGAP) to continue building an elite talent pipeline, ” said Shankar.
“We are proud to offer a 12-month programme which enables graduates to experience working in a corporate environment and accelerate their career journey.
“We are also planning to expand our footprint in Malaysia and will be hiring another 150 to 200 colleagues over the next 12 months. The Penang GBC is thriving as a regional centre of expertise and I look forward to welcoming new talent this year.”
The Penang business centre tagline The Best Workplace Ever, according to Shankar, “is more than just a tagline; it’s the experience that colleagues and customers get when they interact with the GBC.
“We practise inclusiveness with a high level of collaboration as our way of working and our colleagues have a winning mindset to excel and aim for greatness.”
Clarivate (Malaysia) is an MSC-certified company and partners closely with government agencies such as the Malaysia Digital Economy Corporation, Malaysian Investment Development Authority, Invest Penang, Northern Corridor Economic Region and Talent Corp.
“Our vision for 2021 and beyond include us continuing to build a digitalised community and globalise operations with our key focus on customer delight, ” said Shankar.
Clarivate’s mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property.
The company helps customers discover, protect and commercialise their inventions using Clarivate’s trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, go to clarivate.com.
Clarivate employs more than 8,400 people in over 40 countries worldwide and is publicly traded on the New York Stock Exchange. To view and apply for all available roles and open positions with Clarivate, please visit careers.clarivate.com.
