Both the digital transformation disruption and Covid-19 pandemic have accelerated the rise of automation and concerns about job losses.
“This is a double whammy. It complicates the challenge of companies that are trying to digitalise their operations. Some sectors are impacted more than others. Many companies will need to shift up a gear in the digital economy, ” said Low Choy Huat, who is a partner (people advisory services) in Ernst & Young Advisory Services Sdn Bhd.
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