PETALING JAYA: More favourable policies that support the growth of e-commerce are needed to encourage small and medium enterprises (SMEs) tap the Internet to increase their exports.
While the current pandemic has provided a catalyst for companies to move online, there are still some bottlenecks and obstacles that make it a challenge for e-commerce to advance and give small businesses the market reach they need. Among these are lagging customs clearance and logistics infrastructure.
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