Maybank mobile banking transactions up 91%

KUALA LUMPUR: Malayan Banking Bhd (Maybank) has registered a 91% rise in the mobile banking monetary transactions during the first nine months of this year compared to over 40% via desktop.

In a statement, the bank said this has reaffirmed the trend that mobile banking continued to gain momentum among Malaysian consumers.

In 2016, the mobile banking monetary transactions recorded a rise of 48%, while web-based transactions grew by 34%, it said.

“The significant rise in the mobile banking space can be attributed to the new Maybank app that was launched in March this year as well as customers’ increasing confidence and familiarity with transacting over digital platforms,” said its head of community financial services Malaysia Datuk Hamirullah Boorhan said.

Hamirullah said that for Deepavali this year, the bank would once again introduce its DeepaMoney service which would be available via the new Maybank app as well as the Web.

Last year, the bank had nearly 1,500 DeepaMoney transactions for the two-week period with a total value of RM200,000.

Hamirullah said the group would be introducing a number of new features over the next few months. — Bernama