Hong Kong’s Consumer Council has received more than 500 complaints regarding public performances in the first 10 months of the year, and urged organisers to deliver on their advertising promises and offer concertgoers considerate rearrangements when there were unexpected changes.
The consumer watchdog said on Friday the complaints included issues such as denial of refunds despite unforeseen changes, unclear wording for fan meet-and-greet arrangements and obstruction of attendees’ view by show equipment.
