Indonesia's e-commerce platform Tokopedia struggles to include kiosks

JAKARTA (The Jakarta Post/ANN): Uneven technological penetration and infrastructure gaps in the country have inhibited Tokopedia’s efforts to incorporate warung (kiosks) into its to online-to-offline (O2O) platform, the e-commerce company has said.

Tokopedia head of new retail Doni Nathaniel Pranama said the issues had made it difficult to attract small businesses to the company’s O2O platform, called Mitra Tokopedia (Tokopedia Partners).