Counter service available for 'serious case'

Good old days: A file picture of an employer applying for his foreign worker’s permit at an immigration counter in Putrajaya.

PETALING JAYA: Over-the-counter (OTC) services for renewal of foreign worker permits are only available for selected “serious cases”, said Immigration Department deputy director-general Datuk Sakib Kusmi.

While renewal of the permits have gone fully online via MyEG, certain cases will still be entertained at the department’s OTCs.