Zoom forecasts quarterly profit below estimates amid tough competition


A Zoom logo appears in this illustration taken August 18, 2025. REUTERS/Dado Ruvic/Illustration

Feb 25 (Reuters) - Zoom Communications ⁠forecast quarterly profit below Wall Street estimates on Wednesday, ⁠signaling intense competition and a cautious spending environment ‌could weigh on its earnings.

Shares of the company were down nearly 3% in extended trading.

Zoom is increasingly squeezed by rivals such as Microsoft's Teams and ​Alphabet's Google Meet, which come bundled ⁠with broader workplace suites that ⁠often make them cheaper for enterprise customers.

Despite a push to ⁠diversify ‌its offerings, Zoom has been grappling with slowing growth as pandemic-era work-from-home arrangements decline and employees return ⁠to offices.

While its enterprise business has shown resilience, ​the online segment, ‌which serves individual consumers and small businesses, has remained ⁠a weak ​spot.

In the fourth quarter, Zoom's online segment revenue stood at $489.7 million, with churn increasing marginally from a year earlier.

The broader software sector ⁠has also been hammered in recent ​months as investors await clarity on the impact of AI and potential business model disruptions.

While Zoom has launched a slew of ⁠AI features to drive growth, its investments in the technology could pressure operating margins.

The company expects first-quarter revenue between $1.22 billion and $1.23 billion, compared with analysts' average estimate of $1.22 billion, according to ​data compiled by LSEG.

Adjusted profit per ⁠share is forecast between $1.40 and $1.42, below estimates of $1.45.

For the fourth quarter, ​Zoom reported a revenue of $1.25 billion, ‌beating estimates of $1.23 billion.

Adjusted profit ​per share came in at $1.44, compared with estimates of $1.49.

(Reporting by Anhata Rooprai in Bengaluru; Editing by Jonathan Ananda)

Follow us on our official WhatsApp channel for breaking news alerts and key updates!

Next In Tech News

Samsung rolls out more AI, new privacy shield mode with the new Galaxy S26 lineup
UK's O2 launches Europe's first smartphone satellite service
‘AI literacy’ is trending in schools. Here’s why.
C3.ai cuts 26% of global staff under new CEO's restructuring push
Coupang braces for increased competition amid fallout from South Korea data breach
AT&T settles New York City lawsuit, to let shareholders vote on diversity proposal
Pentagon asks defense contractors about reliance on Anthropic's AI services, source says
Fintech Chime sees 2026 revenue above estimates on strong demand, shares surge
Snowflake expects annual product revenue above estimates as AI boosts demand
Louisiana utility regulator denies request for probe of Meta data center deal, law group says

Others Also Read