AI agent adoption rates are at 50% in tech companies. Is this the future of work?


Agent AI is, for the moment, one of the most advanced forms of the new technology, in which agents informed by AI can carry out more complex tasks than the large language model chatbot tools. — Pixabay

Artificial intelligence use in the workplace keeps growing, and it’s no surprise the tech sector is a leader in harnessing those tools. But a new report from the accounting and consulting giant EY makes clear just how quickly the industry has gotten onboard the AI train. The firm quizzed senior executives and found incredibly positive sentiment toward AI and its promise for helping companies grow, with nary a hint of the kind of doubts found in other recent reports.

You may think it’s obvious that tech firms think they’ll benefit from AI – after all, Google has said it will spend US$100bil (RM425.60bil) on next-gen tech, and certainly expects to reap the benefits of that investment. Microsoft, Meta, OpenAI, and others have revealed similar plans. But the point is, it’s not just the big names with big investments that feel this way. And in our technology-centric world, tech firms blaze a trail that other industries then follow.

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