Maybank to switch to new online payment interface, part of transition from FPX to DOBW

The bank further advises that customers be on the lookout for potentially fake banking websites, adding that the real Maybank2u website will show users their security image and phrase before asking for a password. — AZHAR MAHFOF/The Star

PETALING JAYA: Maybank customers may start to notice a different login page interface when making online payments starting, with the bank transitioning from payment gateway FPX to DuitNow Online Banking/Wallets (DOBW).

Both payment services are operated by Payments Network Malaysia Sdn Bhd (PayNet), with DOBW having been introduced by the provider to replace FPX.

According to an announcement on the bank's website, the main difference for Maybank customers will be the login page when making an online payment, with the new layout resembling the current Maybank2u login page.

The main difference for Maybank customers will be the login page when making an online payment, with the new layout (right) resembling the current Maybank2u login page.— Maybank

Aside from the login page change, Maybank also says that the rest of the payment process will remain the same as before.

It further advises that customers be on the lookout for potentially fake banking websites, adding that the real Maybank2u website will show users their security image and phrase before asking for a password.

Earlier this month, Maybank began requiring that all online transactions using its debit and credit cards be authorised by Secure2u in the MAE app.