Amazon disregarded internal warnings on injuries, US Senate investigation claims


Inside an Amazon warehouse in St. Petersburg, Florida, on Nov 20, 2023. A staff report by the Senate labor committee, led by Sen. Bernie Sanders (I-Vt.), has uncovered evidence of internal concern about high injury rates at the ecommerce giant. — ©2024 The New York Times Company

For years, worker advocates and some US government officials have argued that Amazon’s strict production quotas lead to high rates of injury for its warehouse employees. And for years, Amazon has rejected the criticism, arguing that it doesn’t use strict quotas, and that its injury rates are falling close to or below the industry average.

On Dec 15, the majority staff of the Senate Committee on Health, Education, Labor and Pensions, which is led by Sen. Bernie Sanders, I-Vt., published an investigation that found that Amazon itself had documented the link between its quotas and elevated injury rates.

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