AI chatbots must learn to say ‘help!’, says Microsoft exec


A ChatGPT OpenAI virtual assistant webpage chatbot on a laptop computer. A more humble model would be no less useful, in Singh’s opinion. Even if the model has to turn to a human in 50% of cases, that still saves ‘tons of money’. — Bloomberg

SAN FRANCISCO: Generative AI tools will save companies lots of time and money, promises Vik Singh, a Microsoft vice president, even if the models must learn to admit when they just don't know what to do.

"Just to be really frank, the thing that's really missing today is that a model doesn't raise its hands and say ‘Hey, I'm not sure, I need help’,” Singh told AFP in an interview.

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