US government assails Adobe for putting up ‘wholly unnecessary’ roadblocks when subscribers try to cancel


Federal authorities have filed a lawsuit against Adobe over its subscription cancellation practices. —Bloomberg/Getty Images/The New York Times

It’s now a dozen years since Adobe became the poster child for what marketing folks and techies used to call the “software as a service” model.

This subscription-based approach has its advantages – you, the user, always get the latest features delivered to you – but it also means you’re constantly paying Adobe for as long as you want to use its products.

Uh-oh! Daily quota reached.


Experience an ad-free unlimited reading on both web and app.


Follow us on our official WhatsApp channel for breaking news alerts and key updates!

Others Also Read


Want to listen to full audio?

Unlock unlimited access to enjoy personalise features on the TheStar.com.my

Already a member? Log In