Amazon often says its employees are satisfied. Workers explain why you should question the data

Amazon employees are surveyed daily on their work environment, but don’t always answer candidly. — AP/The New York Times

Thirty years after its founding, Amazon has grown into one of the largest employers in the world and the second-largest corporation in the US by staff size, trailing only Walmart. It’s also one of the most admired.

Along the way, the company has invested in programmes for its massive, 1.5-million-employee workforce – spread across warehouses and offices around the world – to provide regular feedback on their work experience, including a daily survey tool known as Connections.