Fraudsters target individuals with fake Ninja Van delivery notifications in email phishing scam in Singapore

Ninja Van said that it has updated its parcel delivery scams advisory on its official website. — TIMOTHY DAVID/The Straits Times/ANN

SINGAPORE: Logistics company Ninja Van has issued a warning about scammers posing as their representatives via email.

In a media statement on Nov 30, the company said that the fraudsters target unsuspecting individuals through phishing emails disguised as delivery notifications, prompting recipients to visit fake websites.

“We do not require our parcel recipients to verify their delivery addresses over email,” said Ninja Van.

“We strongly advise the public not to respond to suspicious emails or click on any accompanying links.”

It added that parcel recipients are contacted only via official channels, such as its social messaging system NinjaChat, its verified social media and WhatsApp accounts, or email addresses that end with

Fraudulent emails, the company added, can be identified a number of ways, with one red flag being an email domain that does not end with

Users should also be cautious of similar-looking domain names that may include subtle differences or special characters designed to deceive.

While poor English can be an indicator of a scam, Ninja Van noted that the prevalence of advanced artificial intelligence tools means this should not be the sole criterion for suspicion.

Ninja Van said that it has updated its parcel delivery scams advisory on its official website and recommended referencing the police’s advisory for further precautionary measures.

The company has not been informed of any victims of these phishing attempts, it added, but advised victims to file a report with the police.

In June, Ninja Van also warned its customers of a WhatsApp survey scam, which lured victims into completing a survey.

Victims in such scams would then be asked to complete other tasks, through which they would eventually be cheated of their money. – The Straits Times (Singapore)/Asia News Network

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