AKPK: Online services restored, customers required to change passwords

By Angelin Yeoh

Cybersecurity
Tuesday, 23 May 2023
12:33 PM MYT

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Customers can login to AKPK’s online services using their existing credentials, but they will be required to change their passwords as a preventive measure. — AKPK

PETALING JAYA: The Credit Counselling and Debt Management Agency (AKPK) announced that its online services have been restored after a reported breach on its IT system back in March.

“We can now confirm that all of AKPK’s customer-facing online portals have been fully restored as of 12 noon on Monday, 22 May 2023 and will be in operation from 9am to 9pm for the time being to allow AKPK to undertake routine maintenance and bolster security of the system,” the agency said in a statement today (March 23).

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Cybersecurity Technology Internet Data breach

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HSI-PWFS	0.120	0.120	0.105	0.110	-0.015	-12.00	583,638
NEXG	0.385	0.390	0.370	0.380	0.000	0.00	519,125
MYEG	0.900	0.920	0.895	0.915	0.015	1.67	284,440
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HSI-CWC6	0.205	0.215	0.185	0.205	0.015	7.89	203,041
SUNVIEW	0.390	0.395	0.335	0.370	-0.025	-6.33	183,413
DNEX	0.285	0.300	0.285	0.295	0.010	3.51	149,193

AKPK: Online services restored, customers required to change passwords