Hong Leong Bank adds 'emergency lock' and 'cooling off period' security features to HLB Connect


The emergency lock can be triggered from the browser or mobile app, and the steps can be found on the bank’s website. — HLB

PETALING JAYA: Hong Leong Bank has introduced "emergency lock" and "cooling-off period" features for its HLB Connect online banking service.

Customers who suspect that they have fallen victim to a scam or believe that their banking account has been compromised can activate the "emergency lock" to prevent transactions from being conducted on its online service and app.

They will still be able to view their account balance and be able to use their debit and credit cards "outside" of the online service and app, say, in a physical store.

Also, recurring and scheduled transactions (for example, automated bill payments) will not be affected by this feature.

The emergency lock can be triggered from the browser or mobile app, and the steps can be found on its website.

The "cooling-off period", on the other hand, prevents new transactions from being made for a set duration if AppAuthorise – which allows customers to approve transactions – was set up on a new device or the transaction limit was changed.

The cool-off duration will be shown during the app setup.

Hong Leong Bank is the latest bank to introduce enhanced security measures, with the "emergency lock" functioning similarly to a "kill switch" implemented by other banks, including Maybank and CIMB, earlier this year.

Subscribe now to our Premium Plan for an ad-free and unlimited reading experience!
   

Next In Tech News

Reliance's JioCinema signs content streaming deal with NBC Universal
Stop paying in crypto, Bali governor warns foreign tourists
Computex 2023: Nvidia's ACE creates characters with evolving personalities for unique gaming experiences
AI means everyone can now be a programmer, Nvidia chief says
US govt tries to claw back money so Jan 6 rioters don’t profit from online appeals
Nvidia, MediaTek partner on connected car technology
China cracks down on over a million social media posts, accounts
Ex-employee in SG misappropriated over 25,000 defective iPhones from firm, causing over RM23mil loss
OpenAI chief seeks to calm fears on job losses
AI political fakery sparks fears for US 2024 race

Others Also Read