Adobe says customer data not used to train AI amidst criticism

In early January, a screenshot of Adobe’s terms of service was spread on social media and described by some as the company using customer images or videos to train multimedia generation AI models. — Photo by Martin Faure on Unsplash

Adobe Inc. Chief Product Officer Scott Belsky said the company has never trained its generative artificial-intelligence services on customer projects, responding to a wave of user criticism.

"We have never, ever used anything in our storage to train a generative AI model,” Belsky said Tuesday in an interview with Bloomberg. "Not once.”