Grab users in Singapore to pay extra if they keep driver waiting for over three minutes; move kicks in July 18

Grab users in Singapore will have to pay an extra fee if they keep their driver waiting for more than three minutes. — The Straits Times/ANN

SINGAPORE: Commuters who are used to making their assigned Grab drivers wait a little while may soon have to pay more, as the firm will be cutting its grace waiting period for its ride-hailing services from five to three minutes.

Grab users will have to pay an extra fee if they keep their driver waiting for more than three minutes, Grab Singapore said in a notification sent to its customers and drivers on Monday (July 11).