Maxis says network is down, restoration work ongoing (Update: Services being restored gradually)


On Twitter, some users claim they are not able to make calls and connect to the Internet with mobile data. — Phone photo created by Lifestylememory - www.freepik.com

(Update: Maxis has updated its earlier statement on the service disruption, saying “services are being restored gradually and expect full restoration soon”.

“We would like to once again thank our customers for their understanding and patience,” the telco added.)

PETALING JAYA: Maxis appears to be hit with a technical issue that is affecting a number of its customers today (June 30).

On Twitter, some users claim they are not able to make calls and connect to the Internet with mobile data.

ALSO READ: ‘Half the Internet is down’: Users take to Twitter to report Cloudflare outage (updated)

The company has responded to some subscribers via its MaxisListens account with an apology, saying they are facing a technical issue at the moment.

“We are aware of this and restoration work is still ongoing,” it said in a tweet to one user.

On the company’s Facebook page, users have also began sending inquiries about the network issue. Some claim to be users from Klang Valley areas such as Ara Damansara, Puchong, Cheras and Ampang.

LifestyleTech has reached out to Maxis for comments.

Article type: free
User access status:
Subscribe now to our Premium Plan for an ad-free and unlimited reading experience!
   

Next In Tech News

TikTok girds for US election misinformation threat
U Mobile introduces 1TB monthly postpaid plan for RM98
Bionic hand can be updated with new gestures, anytime, anywhere
Return-to-office deadline after Labor Day in US sets up showdowns
Hacker tournament brings together world’s best in Las Vegas
Vietnam orders tech firms to store user data onshore
South Korea's Kakao drops plan to sell stake in taxi-hailing unit
Asset managers on alert after 'WhatsApp' crackdown on banks
Amazon testing TikTok-style feed on its app, AI firm says
Ex-lawyer in SG who climbed into neighbour’s balcony to film her showering jailed 12 weeks

Others Also Read