HSBC is requiring customers to confirm purchases when their card is suspected of being misused for unauthorised transaction, increasing call volumes at its call centre. — Reuters
PETALING JAYA: HSBC Bank Malaysia has detected unauthorised ecommerce transactions targeting its payment card holders, and is taking preventive measures by blocking cards suspected of being misused.
In recent weeks, a number of HSBC customers have complained on social media that their debit or credit cards were charged for unauthorised transactions, many involving international video game stores including Steam and Blizzard.
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