Policing online platforms

Consumers can help others even while window shopping, by reporting to the authorities or e-commerce platforms if they stumble upon any illegal or unregistered items. — Sale photo created by rawpixel.com - www.freepik.com

Consumers can find nearly anything on e-commerce platforms nowadays, but just because it’s available for sale doesn’t mean the listing is legal or safe.

Federation of Malaysian Consumers Associations (Fomca) chief executive officer Dr T. Saravanan says shoppers have an overwhelming selection of choices, but too many options can also confuse them.