Complaints on online transactions more than doubled to 11,511 in 2020

As of June this year, online transactions were one of the most common subjects of complaints received by the ministry, accounting for 45.2% of total complaints, he added. — AFP Relaxnews

PUTRAJAYA: Even as the government promotes e-commerce, it is aware of the need to curb online scams as complaints on online transactions have been increasing, said Domestic Trade and Consumer Affairs Deputy Minister Datuk Rosol Wahid.

He said the ministry received 11,511 complaints on online transactions in 2020, compared to 5,416 complaints in 2019.