Core competencies for the digital age

The World Bank’s Digital Adoption Index 2018 found that Malaysian businesses lagged behind Asian peers in contrast to how its public were among the most digitally connected in the world. — Design vector created by fullvector - www.freepik.com

Whether it’s the neighbourhood mom-and-pop grocery store adopting e-wallet payment or a major transportation company exploring new fleet management software, technology is an asset that cannot be ignored.

Despite this, the World Bank’s Digital Adoption Index (DAI) 2018 found that Malaysian businesses were lagging behind Asian peers like Singapore, South Korea and Japan. In contrast, it rated the Malaysian public as among the most digitally connected in the world.