Opinion: User indulgence is the new user interface

The look, layout and actions of app interactions are examples of what designers call the User Interface (U.I.), which is one element of the broader User Experience (U.X.). — Design vector created by stories - www.freepik.com

Twitter doesn’t have an edit button. Despite a chorus of protest over many years, the company has declined to bow to user demand – indeed, as Covid-19 raged, Twitter trolled its 330 million users with this taunt:

This absence of edit mirrors a range of controversial Twitter innovations – including switching the “validation” button from a star to a heart; re-ordering the timeline from chronological to “relevant”, despite promising not to; and (merely) adding warning labels to President Donald Trump’s inaccurate and inflammatory statements: