Google blames Gmail, YouTube outage on error in user ID system


  • TECH
  • Monday, 21 Dec 2020

About 15% of requests sent to Google’s cloud storage service were disrupted during the Dec 14 outage, the company said. — Reuters

Google diagnosed a widespread outage that knocked out major services last week, such as Gmail and YouTube, as a mistake with its system for identifying people online.

Alphabet Inc’s Google has several tools that enable it to verify and track logged-in users. In October, the company began moving those tools to a new file storage system, and in the process misreported portions of the data, according to a Dec 18 post. That caused several of its services to go down for 47 minutes on Dec 14, a rare technical misstep.

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