Dell Malaysia will stop selling via brick-and-mortar stores

Dell is set to sell devices only through its own website, ceasing distribution via retail stores in Malaysia and Singapore. — Reuters

US tech company Dell will soon stop supplying its products through physical outlets in Malaysia and Singapore.

Although the move is effective immediately, Dell has said it would honour existing contractual obligations with retail partners and customers.

Tech portal Lowyat.net reported this based on a tip off of an internal announcement, which stated that Dell would only be selling its products directly through its website.

The decision to withdraw from the Malaysian and Singaporean retail segment followed a review by Dell of its presence in several regions, according to the same announcement.

The tech portal verified the information with Dell, which issued them a statement.

“Dell Technologies has announced plans to transition out of the retail market in Singapore and Malaysia. Customers will still have access to the full complement of our products and services through Dell direct,” stated the company.

Dell’s decisions means its newly launched products will likely not be available offline, though current stock and existing warranties would still be accessible at retail stores.