Some Grab drivers using external tools to exploit job allocation

The illegitimate tools threaten the personal data stored in driver-partners’ own mobile devices, Grab claimed. — AZHAR MAHFOF/The Star

Some Grab drivers are using external tools – including location spoofing services – to grab the jobs of others, said the e-hailing service.

“We are aware that there have been a small number of unethical driver-partners who have been using illegitimate tools to exploit other means to gain unfair advantages over job allocations, ” said a Grab spokesperson.