StashAway users in Malaysia affected by multiple direct debit transactions due to technical issue

The company said that it has taken steps to return the funds that have been mistakenly deducted from clients' linked bank accounts. — Screengrab from StashAway website

StashAway Malaysia has acknowledged that some of its clients have been affected by a direct debit issue, where funds from their linked bank accounts were mistakenly deducted multiple times.

The digital wealth management platform said they discovered the issue on Monday (July 27) and contacted affected clients on the same day. The company also said that it has taken steps to refund all the money that had been deducted in error.