The Malaysian Communications and Multimedia Commission (MCMC) is taking action to improve Internet connectivity at Kampung Sapatalang in Pitas, Sabah after a student posted a video of her having to spend a day in a tree just to get stable Internet connection as part of an effort to complete her university examinations online.
MCMC in a statement to LifestyleTech said it has visited Kampung Sapatalang for observation on June 15 after Veveonah Mosibin's video was uploaded on YouTube and users began sharing her story widely on social media.
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"Based on reports, there is one telecommunication tower providing 3G coverage within 1.4km of the student's village. The 3G coverage was sufficient for students who need Internet connection for online examinations. For streaming activities, wider coverage will be needed," MCMC said in the statement.
MCMC added that a new telecommunication tower is being planned for installation at Kampung Bilangau Kecil, which is located near to Kampung Sapatalang. Once completed, the tower can be optimised to improve Internet connectivity.
"The telecommunication tower is being installed under the National Fiber and Connectivity Plan (NFCP) 1, and it is expected to be completed in the second quarter of 2021."
The government agency added that it had been planning to improve the Internet coverage at the area around Kampung Sapatalang to 4G since early this year under the Universal Service Provision programme.
"MCMC is always aware of, and concerned with, community complaints regarding telecommunication facilities, especially in the rural areas and is undertaking ongoing efforts to bridge the digital divide across the country."
Veveonah, an 18-year-old Universiti Malaya Sabah (UMS) student, shared her experience of studying atop a tree in a video titled '24 Hours On Tree Challenge', explaining that she had to do so in order to get stable Internet connectivity for her online exams.
The video which was first uploaded on June 12 has since garnered over 360,000 views on YouTube, with most commenters praising her determination to study for her exams. However, the video also highlighted the digital gap faced by students living in rural areas.
In her video, Veveonah explained that the challenges she faced included a fear of getting stung by hornets, her parents not being able to find her, and how whenever it got too dark, she had no choice to but sleep in the tree until the next day.