Maxis plans to terminate Ookyo, transfer users to Hotlink Red

  • Maxis
  • Friday, 22 Nov 2019

Maxis' digital Internet plan Ookyo is ending next January, with customers to be transfer prepaid service Hotlink. — Ookyo

Maxis is retiring its digital Internet plan, Ookyo, and transferring users over to its prepaid service Hotlink by next January.

In a notice on Ookyo’s homepage, it stated that customers will be auto-switched to Hotlink Red starting Jan 21, 2020, while the service will stop accepting new registrations, effective immediately.

It will still deliver SIM packs to customers that have registered, but recommends potential new customers to go to a physical store to purchase a Hotlink account instead.

“We’re ironing out all the details to make your move to Hotlink Red as seamless as possible. Not only does it cost you nothing when we switch you to Hotlink, you can continue to use your existing SIM card and enjoy the welcome offer,” explains Ookyo, about why the transition starts next year.

The welcome offer is 8GB of complementary data valid for 30-days plus the Non-Stop Social package, which provides uncapped data to browse Facebook, Instagram, Twitter, Snapchat and Pinterest.

Customers will also be offered a discount on their monthly subscription for a year, starting Feb 2020. While normally priced at RM45, the monthly fee will be RM30 instead.

In the meantime, Ookyo customers can continue to use and renew their plan, purchase unlimited add ons and top up their wallet until Jan 20 next year.

The company however warns users to use up the Google Play credit rewarded by them, as it is tied to the service and will not carry over when the customer is transferred to Hotlink.

Ookyo was launched by Maxis back in Nov 2017. The service which is powered by Maxis’ 4G network was labelled as neither a postpaid or prepaid plan.

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