A year after its launch, Grab Malaysia announced that its GrabFood service will be expanded outside of the Klang Valley.
The food delivery service will be introduced to Penang, Melaka, Johor Baru, Kuching and Kota Kinabalu where customers can use the platform to order from select food and beverage outlets.
Speaking of platforms, Grab Malaysia also announced that the standalone GrabFood app will be merged with the Grab app, making it easier to manage them under one roof.
“Since our launch last year, our orders have been steadily growing by 30% on a monthly basis, and to date, we have completed more than two million deliveries. Therefore, the move to integrate the GrabFood app with the Grab app will bring more value and opportunities to all who are part of GrabFood’s ecosystem,” said Grab Malaysia country head Sean Goh.
Through the app, customers will be able to check out the latest promotions and featured restaurants, as well as see key information such as closing times and ratings by other clients.
They can also redeem and use GrabRewards vouchers, and communicate with the Riders via the GrabChat feature to give special instructions such as “Please ring the doorbell”.
The progressive migration of the GrabFood app into the Grab app will begin on April 17, while the GrabFood service will be rolling out in the other five cities beginning April 22. Head on to grab.com.my for more information.
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