U Mobile users are currently facing issues with their network, which the company has acknowledged on its official Twitter account.
Users have been urged to restart their devices from time to time.
The company also promised customers that they are working towards rectifying the issue.
Hi:), All 3G and LTE services are currently intermittently not available at Central Region Area. Please be rest assured that rectification is currently in progress. It might help to restart the device from time to time. Cooperation and your patience is greatly appreciated. TQ— U Mobile (@umobile) March 26, 2019
Most users have taken to various social media platforms to express their dissatisfaction over the network disruption. The issue has even made "U Mobile" a trending topic on Twitter Malaysia. It seems that the issue has affected users since this afternoon.
Hello, both postpaid and prepaid cannot make calls or receive calls. 4pm is the most important time for me, please fix this. #umobile— azuwahasan (@longliveazuhn) March 26, 2019
Umobile need to apologize to their customers for not giving a short notice about today’s problem. it’s not funny to be unconnected for more than an hour. #umobile— JonaJ (@Najwanx) March 26, 2019
U Mobile later issued a statement saying they are currently experiencing intermittent service disruptions nationwide due to network upgrading efforts.
"We are working tirelessly to address the issues and we expect all network services to be restored by 10pm tonight. Please check our website, Facebook or Twitter for the latest updates. We sincerely apologise for any inconvenience caused."
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