Update: Telekom Malaysia Bhd is now sending out e-mails to current Unifi customers who are eligible for the upgrade.
The dedicated page which allowed existing Unifi and Streamyx customers to check if they are eligible for the free Turbo upgrade is now down.
At the time of writing (8pm), the unifi.com.my/turbo-upgrade/index.html redirects users to Unifi’s landing page instead. A few hours earlier, the page had a message stating that it was under maintenance.
Previously, Unifi and Streamyx customers could fill out a form on the page with their personal details as well as customer ID to see if they and when they will get the upgrade.
If the user is eligible for the speed upgrade, a pop up window will state “Congratulations” and display the expected date for the upgrade.
It is unsure whether the page will be reintroduced. We have reached out to Telekom Malaysia Bhd for comments.
For more information on Unifi Turbo upgrade, read Check if you qualify for free Unifi and Streamyx upgrades.