** ADDS SECOND SENTENCE ** FILE - In this file photo taken April 25, 2008, New York buildings are reflected in the window of a Capital One bank branch window. Capital One Financial Corp. said Thursday, April 21, 2011, its first-quarter net income soared by 60 percent thanks to improvement in its credit card business. (AP Photo/Mark Lennihan, File)
Capital One Financial Corp is limiting how account data flows to outside apps for managing finances, prompting a backlash from the bank’s customers who say they have been locked out of their own information.
A technology upgrade led to the disruption, people familiar with the situation said. Plaid Technologies, whose software is used to connect banks with third parties, is unable to link with some Capital One accounts, according to the people, who requested anonymity because they weren’t authorised to speak publicly.
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