Singapore's Changi Airport opened a cutting-edge terminal on Oct 31 with a fully automated check-in system including facial scanning and computerised baggage drop points, but some passengers struggled with the new technology.
Terminal 4, built at a cost of SGD985mil (RM3.06bil), will have an annual capacity of 16 million people and is aimed at coping with an expected increase in passenger numbers through one of Asia's top travel hubs.
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