TM caused the Net to slow to a crawl yesterday and now we know the reason -- in a statement it said that it had unintentionally updated traffic routing information which caused congestion and packet loss to its international connection during a network reconfiguration exercise.
This had affected the Internet traffic flow for some of its customers, as well as some international traffic routes.
The Internet slowdown started at about 4.30pm yesterday and was rectified in two hours, according to the telco.
Customers who have any enquiry or require further assistance can e-mail TM at help@tm.com.my or tweet to it via @TMConnects on Twitter.
Already a subscriber? Log in
Play, subscribe and stand a chance to win prizes worth over RM39,000! T&C applies.
Cancel anytime. Ad-free. Unlimited access with perks.
