KUALA LUMPUR: FalconStor Software Inc, a company that specialises in disk-based data protection, has opened an office here to serve the South Asia region.
The office will provide local and regional support and services for the region including training facilities for partners to upgrade their skills set to best serve their various customer portfolios.
The office will also have a solutions centre for partners to conduct demonstrations and complex solution design staging for their customers.
There is also a local support line where FalconStor partners are trained and be able to provide Level-1 support to customers locally and regionally.
The regional support services will be extended to customers to all countries in the South Asia region such as Singapore, Thailand, Philippines, Indonesia, Vietnam and Brunei.
“FalconStor has been in Malaysia for more than five years and recognising its diverse culture and skilled resources — our latest investment in Malaysia is a show of our support and trust on the viability of the market here,” said Simon Ng, South Asia regional director of FalconStor.
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