AEON Bank, Malaysia’s first Islamic digital bank, has enhanced its security features by introducing its Mobile Security Platform (MSP), an advanced shielding technology for its AEON Bank mobile app.
This is part of its ongoing commitment to improve the security of its digital banking app and safeguard customer data.
AEON Bank’s MSP continuously monitors potential threats and malware, taking proactive measures to safeguard the integrity of its digital banking app.
If a device is detected as compromised – whether due to jailbreaking, rooting, library modification, runtime tampering, or any application modification from the original factory setting that bypasses security restrictions – the user will be notified and access to the app will be temporarily disabled.
This security measure is implemented to prevent data theft, security breaches and the risk of unauthorised access. "Protecting our customers is AEON Bank’s foremost priority as a fully digital bank,” said AEON Bank (M) Bhd chief executive officer Raja Teh Maimunah Raja Abdul Aziz.
“The MSP shielding technology is crucial in providing a secure and trusted digital banking experience. We want our customers to use our app with confidence and peace of mind.”
She added that the bank remains committed to providing Malaysians with a secure, trusted and Shariah-compliant digital banking experience.
Through the MSP feature, AEON Bank does not collect, process or store any personal information from customers' devices. Instead, the multi-layered approach enables the following forms of protection:
> Threat detection and notification: If a device is detected as jailbroken or rooted, customers will receive an in-app security alert and access to the app will be temporarily disabled to prevent potential breaches.
> Guided resolution: Customers can restore access by removing the detected security threats or adjusting their device settings. For enhanced security, resetting the device to factory settings is also recommended. Customers should back up their phone’s data before doing so.
> Secure re-access: Once the issue is resolved, customers can relaunch or reinstall the AEON Bank app to resume secure banking services.
While AEON Bank rolls out the latest security technology to protect its customers, customers are also encouraged to carry out the following actions for added protection:
> Review app permissions regularly on your device.
> Monitor data usage for any unusual increases or unexpected high phone bills.
> Frequently check your account balance and statements, and report any suspicious activity immediately to AEON Bank’s customer support.
For more information about AEON Bank’s shielding technology, visit the AEON Bank website. Customers can download the AEON Bank app by scanning the QR Code below.
