Daikin launched Go Clean - its latest air-conditioning cleaning service feature, on the Go Daikin mobile app to make it more convenient to clean your unit.
FROM the built-in snake game – reminiscent of one found at an arcade – on a Nokia phone, mobile applications have come a long way. In 2020, the rise of a new social media app, Tiktok, not only shot users to stardom but also garnered millions of downloads, more than doubling to 107 million in April 2020 from a year earlier (¹).
Apps have certainly become more a part of our lives than what it was a decade ago.
We now use apps for everyday tasks such as Google Calendar to time block our days and e-hailing Grab that also delivers your favourite food right to your doorstep.
But did you know that just like Grab, you can now easily book your air-conditioning cleaning services on an app as well?
Launched back in July 2020, the Go Daikin app aims to integrate Daikin Malaysia’s products and services into a single app with hopes of capitalizing the digitalization of the market (²).
This year, Daikin launched its latest air-conditioning cleaning service feature, known as Go Clean on the Go Daikin mobile app.
Daikin launched its latest air-conditioning cleaning service feature, known as Go Clean on the Go Daikin mobile app.
Go Clean is the new cleaning service feature of the Go Daikin app which previously included Wi-Fi smart control features (Go Convenience, Go Save, Go Comfort, Go Share).
With the Go Daikin app, you would be able to easily order two types of air-conditioning cleaning service packages through Go Clean, which is currently only available in the Klang Valley region.
The Go Clean basic plan cleans the “indoor” of your air-conditioning unit. This includes the air filter, body and casing, and motor, blower, evaporator coils with chemical solutions and the drainage pan and pump.
Meanwhile, the Go Clean pro plan covers both the “indoor” of your air-conditioning unit like the basic plan but also includes the “outdoor” which means added cleaning service for the condenser coils with chemical solution, body and casing, check running current pressure and voltage, wiring connection, compressor capacitor and refrigerant level.
Daikin intends to make it easier and more convenient for its customers to book a trusted and secured air-conditioning cleaning service on its platform, one that would come with its own certified air-conditioning specialist and with 60 days’ workmanship warranty.
You can enjoy service booking from the comfort of your home with just a few swipes on your smartphone. As an added safety feature, Go Clean shares the servicing technician details with you upon their arrival as well as a secured payment gateway to ensure that you are well informed after booking its service.
In collaboration with Jabatan Tenaga Malaysia (JTM), Daikin provides specialists who are trained and certified under the Air Conditioner Certified Technician (ACCT) to ensure the highest quality is upheld.
Go Clean offers two types of air-conditioning cleaning Go Clean basic and Go Clean pro plan.
Here is a step-by-step guide on how to use the app:
Step 1: Key in location
Step 2: Select preferred service package
Step 3: Select property type
Step 4: Select date and time
Step 5: Enter contact details
Step 6: Confirm service request and make payment
Once the service appointment is confirmed, customers would receive both a security and a verification code in the Go Daikin app.
Upon job completion, the customer would receive a service report sent directly to their email.
For more information, visit goclean.daikin.com.my
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