Travel pass causing delays

SINCE the end of 2020, travellers who wish to enter or exit Malaysia have to apply for the MyTravelPass (MTP) permit at the Immigration Department’s portal following a new regulation to control the movement of travellers (“MyTravelPass to help those seeking entry or exit permits during Covid-19”, The Star, Oct 8, 2020; online at bit.ly/star_travelpass). However, I believe many travellers are not aware of the MTP as it has not been widely publicised in the news or even on the official government Facebook webpage.

Oblivious of the MyTravelPass, many went ahead to schedule trips only to be turned away by Immigration officers at the airport on the day of travel. Worse, some inconsiderate officers drove travellers away in a rude manner.