DURING the full lockdown, there are many government departments that are closed or offering very limited service.
The people working in these departments are still receiving their salaries in full even though they are not producing any deliverables during the lockdown.
Furthermore, it appears that once this lockdown is lifted, there are no plans to catch up with the work, operations or activities that were put on hold for two weeks.
Instead, the plan is to reschedule appointments to a later date, which is August in the case of the National Registration Department.
Why should taxpayers
pay for their “holiday”, and what happened to accountability? Surely there are measures that can be put in place to enable civil servants who are working from home to process certain documents or transactions in order to reduce the backlog once they return to the office. But alas, this seems not to be the order of the day.
The public require legal documents, certifications, etc, from specific government departments. Some of us are working abroad and urgently require certain documents before we can leave the country to go back to our posts.
The relevant department’s portals can be modified to allow the rakyat to make electronic submissions and perhaps collect the required documents/legal papers at a later date in person.
for example those under the Foreign Affairs Ministry, that are located in Putrajaya can also offer counter services in Kuala Lumpur instead of forcing their clients to drive all the way and causing unnecessary congestion in public transport or on the road.
Once they return to their offices, it is only fair that
the working hours of these
civil servants be extended to enable them to catch up with the work that should have been done during the two-week lockdown.
A CONCERNED CITIZEN