POS Malaysia refers to the letter by A. Nathan, “Why the price increase?” (The Star, Jan 19; online at bit.ly/star_postal) regarding money order fees.
For more than 30 years, Pos Malaysia has been charging a flat fee of RM2 for each money order purchased. Beginning Jan 1,2021, the money order fee was revised to adjust for increased costs related to the service. More information on the money order fee revision is available on our website at pos.com.my.
Pos Malaysia is currently enhancing its service offerings and have recently increased the domestic remittance limit from RM10,000 to RM50,000. Soon, we will be introducing an e-platform for customers to make remittances online.
This is in tandem with our transformation initiatives to cater to evolving customer needs and a changing marketplace.
We thank A. Nathan for using our services and look forward to serving him again soon.
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