I AM writing to express my frustration with our Malaysian Immigration Department. I desperately and urgently need their approval letter to go to Singapore to visit my terminally ill brother, who is warded in a Singapore hospital. He is critically ill.
There is no information regarding procedures to leave Malaysia in the department’s website. Calling the phone numbers listed is useless as they either go unanswered or go to recorded messages. I have sent several emails to kpi@imi.gov.my with attachments (my passport and a letter from the Singapore hospital) last week.
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