Telekom replies to readers’ complaints


The Turbo Upgrade will bump 20Mbps or lower subscribers to 100Mbps, 30Mbps to 300Mbps, 50Mbps to 500Mbps, and 100Mbps to 800Mbps.

WE refer to the complaints that were published in The Star’s “SMS Your Views” column on Dec 11 and 14 titled “Confusing for elderly” and “Paper statement, please” with regards to TM’s e-billing.

Telekom Malaysia Berhad (TM) would like to thank the complainants for their feedback and for bringing this matter to our attention.

The Star Christmas Special Promo: Save 35% OFF Yearly. T&C applies.

Monthly Plan

RM 13.90/month

Best Value

Annual Plan

RM 12.33/month

RM 8.02/month

Billed as RM 96.20 for the 1st year, RM 148 thereafter.

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Opinion , letters , telekom , complaints , unifi

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