Telekom replies to readers’ complaints

The Turbo Upgrade will bump 20Mbps or lower subscribers to 100Mbps, 30Mbps to 300Mbps, 50Mbps to 500Mbps, and 100Mbps to 800Mbps.

WE refer to the complaints that were published in The Star’s “SMS Your Views” column on Dec 11 and 14 titled “Confusing for elderly” and “Paper statement, please” with regards to TM’s e-billing.

Telekom Malaysia Berhad (TM) would like to thank the complainants for their feedback and for bringing this matter to our attention.