Nightmare over terms for Astro's 'free' decoder


  • Letters
  • Wednesday, 18 Feb 2004

I BOUGHT a new car at the end of 2001 and received a free decoder from Astro. 

The car salesman told me that I have to maintain my account for at least 12 months before I can terminate my service. When I received the first bill, the terms and conditions also stated the same thing, that is customers who terminate their account before two years have to pay RM500. 

The Star Christmas Special Promo: Save 35% OFF Yearly. T&C applies.

Monthly Plan

RM 13.90/month

Best Value

Annual Plan

RM 12.33/month

RM 8.02/month

Billed as RM 96.20 for the 1st year, RM 148 thereafter.

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